Responses are similar for in-store implementations of bitcoin (2%/4%) and other cryptocurrencies (2%/2%). Four percent of respondents accept bitcoin with 2% planning to, followed by other types of cryptocurrency (2%/2%). In-store, store-branded BNPL or installment financing leads (21%/17%), followed by another third-party BNPL solution, such as FlexPay or Sezzle (16%/6%) and a PayPal BNPL solution (11%/7%).Įxisting and planned cryptocurrency deployments are extremely low, both online and in-store. Online, 23% of respondents offer PayPal BNPL solution and 14% plan to in the next 18 months, followed by Afterpay (20%/6%) and Klarna (20%/4%). The study also reveals relatively low implementation and planned deployment levels of popular buy now, pay later (BNPL) solutions. These three solutions also dominate in-store digital payment, in different order: Apple Pay (67%), Google Pay (47%), and PayPal (33%). Online, 64% of respondents offer PayPal, 62% offer Apple Pay, and 37% offer Google Pay.

A new survey reveals retailer preferences in areas including digital payment and buy now pay later (BNPL).Īccording to “The State Of Retail Payments,” a biennial study by the National Retail Federation (NRF) and Forrester that profiles US enterprise retailers’ views and decisions about payments, three digital payment types dominate retailers’ efforts to provide digital/contactless payment options.

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